1. Return Eligibility

Products must be unused, unwashed, and with original tags.

Return window: 7 days from delivery.

2. Non-Returnable Items

Innerwear, socks, accessories, and clearance items.

3. Return Process

Contact support with order details for approval.

4. Exchanges

Available for size or defective items (subject to stock).

5. Refunds

Processed after quality check.

Prepaid: 10-15 business days

COD: Store credit or bank transfer

6. Damaged / Defective Items

Report within 48 hours with images.

7. Rejection Conditions

Used, washed, damaged, or late returns will be rejected.

8. Return the item

User needs to return the item themselves; the return courier fee will not be reimbursed/Returned.